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Author Topic: GRLevel3 down?  (Read 1884 times)

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Offline jgosney

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GRLevel3 down?
« on: September 14, 2016, 02:33:58 PM »
I've been using GRLevel3 (version 1.79) for a few years now but a few weeks ago it stopped working.  At first, I thought perhaps the feed from OHX was down but in switching to different sites, nothing seems to be working.

Is there a bigger issue with GRL that I'm not aware of?

Offline Trevor

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Re: GRLevel3 down?
« Reply #1 on: September 14, 2016, 05:43:59 PM »
v1 is no longer able to receive up-to-date radar data. You'll have to update to version 2.
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Offline DocB

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Re: GRLevel3 down?
« Reply #2 on: September 14, 2016, 07:43:51 PM »
Yes, in June the servers URL changed and an update patch was put out. IMO, it wasn't communicated really well, but a quick update to v2.51 puts you back in business.

Offline jgosney

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Re: GRLevel3 down?
« Reply #3 on: September 15, 2016, 08:52:32 AM »
Thanks all.  After learning about this, I went out to their website.  I found out they have a forum and on their forum found a thread about this.  Yes, you are right.  Unless you frequent their forum, there was no other notification.

BUT, I did found out that if you go into FILE | POLLING and change it from "use URL" to "use FTP", version 1 starts working again.  They didn't mention how long this method would continue to work but it bought me some time until I can get around to updating.

I did download the 2.50 version (free trial) and it looks impressive so I will definitely be upgrading at some point soon.

Offline Eric

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Re: GRLevel3 down?
« Reply #4 on: September 20, 2016, 08:56:40 AM »
If you use Facebook, "Like" this group page:

https://www.facebook.com/groups/GRLevelXUsers/
#tSpotter Coordinator for Rutherford and Montgomery Cos. (@MontCoSevereWx and @RuthSevereWx)

Box 100 Wx Lead Forecaster
Lavergne, TN

 

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